Frequently Asked Questions

Why Ripe OS?
How does working with Ripe OS differ from other overseas staffing companies?
Ripe OS is different in a few ways. At our core we believe in compensating our assistants well which is why our assistants have the highest compensation rates in the overseas staffing industry. Higher pay means - less financial stress for our assistants, higher expectations, more experience, and we feel pretty good about it too! We also know staying organized and streamlined as a business owner is difficult. That's why we developed systems across all departments of business that we integrate into your operations. With proper systems, we optimize your business for scalability. No one else in our industry is doing this.
Why should I hire a Ripe OS assistant instead of hiring on my own?
We hire and train the best and brightest assistants in the world. Our extensive screening, vetting and training process ensures that you are getting only the best. Your assistant has access to their own personal coach and a wide network of peers to support them. Ongoing, your Ripe OS assistant is constantly learning and applying new business skills from our business education department. For you, we provide coaching and frameworks on how to become a master delegator as well as support on how to run your business operating system.
Your onboarding
How long does it take to get my assistant?
When you sign your agreement we’ll start looking for your assistant right away. The process takes between 1-3 weeks whether it's from our current talent pool or if we need to find someone special to fit your needs.
What does onboarding look like and how long does it take?
Our onboarding process sets the stage for a strong, long-lasting partnership with your Ripe OS Assistant. You'll spend 3-4 hours with us to build a delegation roadmap where we learn about your goals, current constraints, where your time is being spent and opportunities for delegation. Once you start with your assistant, you'll meet with us frequently for the first few months to make sure you and your assistant are on the right path.
Who do I get support from during onboarding?
Ripe OS is with you every step of the way. Your delegation expert guides you through your welcome call, establishing a list of your immediate needs to pair you with the right assistant. Next, you'll meet your dedicated Personal Coach, who will navigate your evolving needs throughout your Ripe OS Membership. Additionally, your assistant has a 1:1 coach whose primary goal is to support their growth so they continue to thrive in their role.
Your Membership
How can my assistant help me?
Our #1 goal is to get back as much of your time as possible. Your assistant helps you by becoming an extension of yourself. Most importantly, they take all of the backend tasks of your business off your plate and help start NEW business initiatives. Your assistant puts your life on easy mode by handling all of your personal tasks such as talking to customer service, booking reservations, managing your calendar and so much more. Your assistant can get you up to 25 hours back Every Week.
How do you systematize my business?
We turn your manual, repeatable tasks into clear Standard Operating Procedures. This means fewer mistakes and consistent results, even when you're not around. SOPs allow you to “copy paste” everything across your business, making it easy to train and scale. Next we streamline your workflows using our software and other technology. We automate reminders to your customers, google reviews, social media posting and more. Finally, we identify where AI can bring the most value and integrate smart tools to boost productivity. Ongoing, we stay up to date with the latest technology in AI and recommend new tools that would help your business.
Does my assistant work with other business owners?
No, your Assistant works with you and no one else. We believe in the power of a one-to-one relationship to maximize leverage in your professional and personal life.
What timezone does my assistant work in?
Our assistants are located overseas but work in your time zone.
How many hours per week does my assistant work?
Every Assistant works 40 hours per week (five business days) with two consecutive days off.
What happens if my assistant isn't working out?
While it's very uncommon, some assistants don't work out. If that's the case we will find you a new assistant at no extra charge.
Recruitment & Training
How does Ripe OS find the best assistants?
We are very picky when it comes to the assistants we hire. We screen our candidates for both hard and soft skills. Before being considered to support you, they must take cognitive, personality and English comprehension tests before we perform reference checks, administer sample projects and host live pre interviews. Our standards are very high because of the high compensation we provide.
How does my assistant get paid?
Your assistant is employed and paid through Ripe OS so you don't have to worry about payroll.
What training does Ripe OS provide my assistant?
Your assistant undergoes extensive training, including online course work, graded assessments and live in person teaching on the business and executive operating systems we have developed. What sets us apart is that we teach the mindset of a business owner so your assistant can think and solve problems like a true entrepreneur. Additionally, your assistant receives ongoing one-to-one mentorship from their operations manager and continuing education to elevate their skill sets.
Pricing, Payment & Benefits
What are your pricing and payment terms?
You will have a dedicated, full-time assistant for $2395 per month. That price includes continuous coaching and education for you and your assistant. As an included bonus, we systematize your entire business.
How does my assistant get paid?
Your assistant is employed and paid through Ripe OS so you don't have to worry about payroll.
What benefits does my assistant receive?
Ripe OS offers the following to every assistant:

- Full health insurance reimbursement
- A big yearly bonus for all their hard work, paid by us.
- PTO for 7 U.S. federal holidays or 9 UK federal holidays or 8 AU federal holidays
- Mental health support
- Access to a network of mentors, professional peers, education and technology tools